Partial outage for customers signing into cloud.redpanda.com

Resolved·Partial outage

No observed impact, and all systems are back to normal.

Tue, Sep 29, 2026, 01:16 AM

(4 days ago)

Affected components

Sep 28, 2026, 10:14 PM

Sep 29, 2026, 01:16 AM

Cloud Control Plane

Redpanda Cloud Accounts

Redpanda Serverless

Updates

Resolved

No observed impact, and all systems are back to normal.

Tue, Sep 29, 2026, 01:16 AM

Investigating

Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.

Starting at 2125 UTC, our monitors detected that some users are unable to log into the cloud platform. We have investigated the problem and discovered a rate-limiting issue with an upstream provider. Engineers are actively investigating the issue to discover the source of the increased API traffic.

Users currently signed-in remain unaffected and all data systems are fully operational

Mon, Sep 28, 2026, 10:14 PM(3 hours earlier)