{"page":{"id":"01GX94TP5KTRWGP92N5VJ6ENN6","name":"Redpanda","url":"https://status.redpanda.com/","updated_at":"2026-09-16T13:21:14Z"},"incidents":[{"id":"01M2N3ZT6G12YYFF86JS7AD3GM","name":"Scheduled Database Maintenance","status":"resolved","created_at":"2026-09-16T12:45:10Z","updated_at":"2026-09-16T13:21:14Z","resolved_at":"2026-09-16T13:21:14Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01M2N61W36CRMWVX44CHDW9KNF","body":"The scheduled database maintenance has been successfully completed. All Cloud functionality is operating normally.","created_at":"2026-09-16T13:21:14Z","display_at":"2026-09-16T13:21:14Z","incident_id":"01M2N3ZT6G12YYFF86JS7AD3GM","status":"resolved","updated_at":"2026-09-16T13:21:14Z"},{"id":"01M2N3ZT6GP4DZH7MCY7T8A1A2","body":"We are performing scheduled database maintenance to improve the reliability and redundancy of our systems.\n\nDuring this maintenance window, some Cloud functionality may be temporarily unavailable or may not work as expected. **Data plane access will not be affected by this maintenance.**\n\nWe will provide an update once the maintenance has been completed and normal functionality has been fully restored.","created_at":"2026-09-16T12:45:10Z","display_at":"2026-09-16T12:45:10Z","incident_id":"01M2N3ZT6G12YYFF86JS7AD3GM","status":"identified","updated_at":"2026-09-16T12:45:10Z"}]},{"id":"01KZ73CE6CMABDH15CSPTK2X9X","name":"Some users unable to access cloud.redpanda.com","status":"resolved","created_at":"2026-08-04T19:18:07Z","updated_at":"2026-08-04T19:36:57Z","resolved_at":"2026-08-04T19:36:57Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KZ74EXJYKPZVXTYVBC0C67FE","body":"We've identified, and resolved the issue, you will need to refresh the page if you are stuck on the loading screen. ","created_at":"2026-08-04T19:36:57Z","display_at":"2026-08-04T19:36:57Z","incident_id":"01KZ73CE6CMABDH15CSPTK2X9X","status":"resolved","updated_at":"2026-08-04T19:37:15Z"},{"id":"01KZ73CE6C43XZ1D0761RFZNJH","body":"Redpanda is aware of and investigating a problem that is preventing some users from accessing cloud.redpanda.com.  We'll update further as we have more information.  Redpanda clusters are operating as normal. ","created_at":"2026-08-04T19:18:07Z","display_at":"2026-08-04T19:18:07Z","incident_id":"01KZ73CE6CMABDH15CSPTK2X9X","status":"investigating","updated_at":"2026-08-04T19:28:55Z"}]},{"id":"01KYWZYDBZ1QDEEAK8QJH9D9JR","name":"Elevated authorization errors in Redpanda Cloud","status":"resolved","created_at":"2026-07-31T21:05:38Z","updated_at":"2026-08-01T02:35:12Z","resolved_at":"2026-08-01T02:35:12Z","impact":"minor","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KYXJSVT46S8TZQ8YB7VH7RQX","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2026-08-01T02:35:12Z","display_at":"2026-08-01T02:35:12Z","incident_id":"01KYWZYDBZ1QDEEAK8QJH9D9JR","status":"resolved","updated_at":"2026-08-01T02:35:12Z"},{"id":"01KYXCGGT855816DMKPST4XVTG","body":"Redpanda has identified a problem that may be affecting our cloud customers. We have implemented a fix for this problem and are actively monitoring that implementation.","created_at":"2026-08-01T00:45:14Z","display_at":"2026-08-01T00:45:14Z","incident_id":"01KYWZYDBZ1QDEEAK8QJH9D9JR","status":"monitoring","updated_at":"2026-08-01T00:45:14Z"},{"id":"01KYX6SG4HQ1PJNQVG7MT917S4","body":"Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.","created_at":"2026-07-31T23:05:17Z","display_at":"2026-07-31T23:05:17Z","incident_id":"01KYWZYDBZ1QDEEAK8QJH9D9JR","status":"identified","updated_at":"2026-07-31T23:05:17Z"},{"id":"01KYWZYDBZX23PK8P9ZNFQG97R","body":"We are investigating reports of authorization errors affecting Redpanda Cloud. Some users may be unable to authenticate or may see permission errors when accessing clusters or the Cloud UI.","created_at":"2026-07-31T21:05:38Z","display_at":"2026-07-31T21:05:38Z","incident_id":"01KYWZYDBZ1QDEEAK8QJH9D9JR","status":"investigating","updated_at":"2026-07-31T21:05:38Z"}]},{"id":"01KWZRKM4KE2FAWTQ0Z5GXC1VB","name":"New Signs Ups Are Failing Authorize to Redpanda","status":"resolved","created_at":"2026-07-08T02:23:44Z","updated_at":"2026-07-08T08:34:18Z","resolved_at":"2026-07-08T08:34:18Z","impact":"minor","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KX0DT4TG1WRST6HBN127SKY3","body":"Redpanda is aware of an incident that may have impacted new account sign-ups to Redpanda Cloud. A fix has been implemented and the impact is resolved.","created_at":"2026-07-08T08:34:18Z","display_at":"2026-07-08T08:34:18Z","incident_id":"01KWZRKM4KE2FAWTQ0Z5GXC1VB","status":"resolved","updated_at":"2026-07-08T08:34:18Z"},{"id":"01KWZRKM4KKT6NE9FMN467RHBV","body":"Recent sign ups to Redpanda Serverless are unable to authorize to cloud.redpanda.com, new sign ups will also experience this issue.  Redpanda is aware of the issue and will working to deploy the fix after testing. ","created_at":"2026-07-08T02:23:44Z","display_at":"2026-07-08T02:23:44Z","incident_id":"01KWZRKM4KE2FAWTQ0Z5GXC1VB","status":"identified","updated_at":"2026-07-08T02:23:44Z"}]},{"id":"01KQ7174PXCV0PDSMCWCXBA38R","name":"DNS Issue affecting Redpanda Cloud API","status":"resolved","created_at":"2026-04-27T08:34:42Z","updated_at":"2026-04-27T14:40:13Z","resolved_at":"2026-04-27T14:40:13Z","impact":"critical","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KQ7P4DWK2SA4PKXPTEK0W76E","body":"This issue has been fully resolved.","created_at":"2026-04-27T14:40:13Z","display_at":"2026-04-27T14:40:13Z","incident_id":"01KQ7174PXCV0PDSMCWCXBA38R","status":"resolved","updated_at":"2026-04-27T14:40:13Z"},{"id":"01KQ760QH1HNV32VBPH8C0E22T","body":"The impact to the Redpanda Cloud API has been mitigated, and is being monitored","created_at":"2026-04-27T09:58:35Z","display_at":"2026-04-27T09:58:35Z","incident_id":"01KQ7174PXCV0PDSMCWCXBA38R","status":"monitoring","updated_at":"2026-04-27T09:58:35Z"},{"id":"01KQ7174PX6FB1ZDS4PZZJBK4D","body":"Redpanda is aware of and investigating a problem that impacts API access to the Redpanda Cloud Control Plane. Redpanda Cloud clusters are unaffected.","created_at":"2026-04-27T08:34:42Z","display_at":"2026-04-27T08:34:42Z","incident_id":"01KQ7174PXCV0PDSMCWCXBA38R","status":"investigating","updated_at":"2026-04-27T08:34:42Z"}]},{"id":"01KPTJVAWKTC8EXNJJKMYD8427","name":"Scheduled Maintenance - Database Migration","status":"resolved","created_at":"2026-04-22T12:32:42Z","updated_at":"2026-04-22T14:02:51Z","resolved_at":"2026-04-22T14:02:51Z","impact":"major","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KPTR0D85ZJ2NPB97JRDWR1V7","body":"Database Migration Completed","created_at":"2026-04-22T14:02:51Z","display_at":"2026-04-22T14:02:51Z","incident_id":"01KPTJVAWKTC8EXNJJKMYD8427","status":"resolved","updated_at":"2026-04-22T14:02:51Z"},{"id":"01KPTJVAWKKNNN7NB1J1XDEYBK","body":"Some services will be temporarily unavailable during this time due to a planned database migration. \nAll customer clusters will continue to operate as expected. \nWe appreciate your patience.","created_at":"2026-04-22T12:32:42Z","display_at":"2026-04-22T12:32:42Z","incident_id":"01KPTJVAWKTC8EXNJJKMYD8427","status":"identified","updated_at":"2026-04-22T12:32:42Z"}]},{"id":"01KP6640FHHM874HYZSA8064MY","name":"Customers unable to log in ","status":"resolved","created_at":"2026-04-14T14:25:26Z","updated_at":"2026-04-14T15:18:38Z","resolved_at":"2026-04-14T15:18:38Z","impact":"critical","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KP695DCJ5PHZ26RE3ESMP7R2","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2026-04-14T15:18:38Z","display_at":"2026-04-14T15:18:38Z","incident_id":"01KP6640FHHM874HYZSA8064MY","status":"resolved","updated_at":"2026-04-14T15:18:38Z"},{"id":"01KP693AGYVFRW4APYAANTXQ93","body":"Redpanda has identified a problem that may be affecting our cloud customers. We have implemented a fix for this problem and are actively monitoring that implementation.","created_at":"2026-04-14T15:17:29Z","display_at":"2026-04-14T15:17:29Z","incident_id":"01KP6640FHHM874HYZSA8064MY","status":"monitoring","updated_at":"2026-04-14T15:17:29Z"},{"id":"01KP6640FHQCRCCJMXFP6SQFC7","body":"Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.","created_at":"2026-04-14T14:25:26Z","display_at":"2026-04-14T14:25:26Z","incident_id":"01KP6640FHHM874HYZSA8064MY","status":"investigating","updated_at":"2026-04-14T14:25:26Z"}]},{"id":"01KM3EM9Y376P1W1243M83VM2H","name":" New user account access issues","status":"resolved","created_at":"2026-03-19T16:25:02Z","updated_at":"2026-03-19T19:39:55Z","resolved_at":"2026-03-19T19:39:55Z","impact":"minor","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KM3SS4WK4JKD9A3MVEQ338WC","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2026-03-19T19:39:55Z","display_at":"2026-03-19T19:39:55Z","incident_id":"01KM3EM9Y376P1W1243M83VM2H","status":"resolved","updated_at":"2026-03-19T19:39:55Z"},{"id":"01KM3GNVBCWHTV8MFDBBY7CGMN","body":"Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.","created_at":"2026-03-19T17:00:49Z","display_at":"2026-03-19T17:00:49Z","incident_id":"01KM3EM9Y376P1W1243M83VM2H","status":"identified","updated_at":"2026-03-19T17:00:49Z"},{"id":"01KM3EM9Y3Y3MYWJZVHAH4VBKJ","body":" We are investigating an issue where newly registered accounts are unable to access resources. Existing accounts are not affected. We will provide updates as we investigate.","created_at":"2026-03-19T16:25:02Z","display_at":"2026-03-19T16:25:02Z","incident_id":"01KM3EM9Y376P1W1243M83VM2H","status":"investigating","updated_at":"2026-03-19T16:59:25Z"}]},{"id":"01KKCK99TQZ54C253MMPA1QHWH","name":"Cluster Creation Issue","status":"resolved","created_at":"2026-03-10T19:23:52Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2026-03-11T00:44:43Z","impact":"minor","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KKD5MSSMHBXZ4NXF9JB35SQ9","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2026-03-11T00:44:43Z","display_at":"2026-03-11T00:44:43Z","incident_id":"01KKCK99TQZ54C253MMPA1QHWH","status":"resolved","updated_at":"2026-03-11T00:44:43Z"},{"id":"01KKD213BWP30VGEZXS8AWA2BM","body":"Redpanda has identified a problem that may be affecting our cloud customers. We have implemented a fix for this problem and are actively monitoring that implementation.","created_at":"2026-03-10T23:41:32Z","display_at":"2026-03-10T23:41:32Z","incident_id":"01KKCK99TQZ54C253MMPA1QHWH","status":"monitoring","updated_at":"2026-03-10T23:41:32Z"},{"id":"01KKCX3RZ6EBMDYGT8R813D9BG","body":"Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.","created_at":"2026-03-10T22:15:37Z","display_at":"2026-03-10T22:15:37Z","incident_id":"01KKCK99TQZ54C253MMPA1QHWH","status":"identified","updated_at":"2026-03-10T22:15:37Z"},{"id":"01KKCRFE0B5KX1CDSGPWR3W543","body":"Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.  We are experiencing issues with new cluster creation, and are testing a fix. Please refrain from creating new clusters until the issue is resolved. ","created_at":"2026-03-10T20:54:36Z","display_at":"2026-03-10T20:54:36Z","incident_id":"01KKCK99TQZ54C253MMPA1QHWH","status":"identified","updated_at":"2026-03-10T20:54:36Z"},{"id":"01KKCK99TQXJG160AX9WN4GP7G","body":"Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform.  We are experiencing issues with new cluster creation, and are working on a fix. Please refrain from creating new clusters until the issue is resolved. ","created_at":"2026-03-10T19:23:52Z","display_at":"2026-03-10T19:23:52Z","incident_id":"01KKCK99TQZ54C253MMPA1QHWH","status":"identified","updated_at":"2026-03-10T19:23:52Z"}]},{"id":"01KG4V71DRVMNDNAHGTE8HDZT8","name":"Remote MCP Unavailable for New GCP Clusters","status":"resolved","created_at":"2026-01-29T12:21:26Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2026-02-06T20:24:34Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KGTA1EF25BTXVEF5BFHW5XVA","body":"Redpanda is aware of an incident that may have affected cloud customers when using the Remote MCP feature. The feature has been temporarily disabled, and a fix for this feature will be rolled out.","created_at":"2026-02-06T20:24:34Z","display_at":"2026-02-06T20:24:34Z","incident_id":"01KG4V71DRVMNDNAHGTE8HDZT8","status":"resolved","updated_at":"2026-02-06T20:24:34Z"},{"id":"01KG4V71DRAFQCHVQ0NZY5EPFY","body":"Due to DNS configuration issues, the Remote MCP feature has been temporarily disabled for newly provisioned clusters on Google Cloud Platform (GCP). **All other cluster operations continue to function normally.**","created_at":"2026-01-29T12:21:26Z","display_at":"2026-01-29T12:21:26Z","incident_id":"01KG4V71DRVMNDNAHGTE8HDZT8","status":"identified","updated_at":"2026-01-29T12:21:26Z"}]},{"id":"01KGR03STFDMY04EP9ED19P8Y8","name":"Unable to Sign Up for Serverless","status":"resolved","created_at":"2026-02-05T22:52:37Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2026-02-06T17:52:12Z","impact":"major","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KGT1AEF8D461VF2Z4DBWEFHC","body":"Redpanda is aware of an incident that may have impacted new serverless customers during signup. A fix for this problem has been implemented, and the impact has been resolved.","created_at":"2026-02-06T17:52:12Z","display_at":"2026-02-06T17:52:12Z","incident_id":"01KGR03STFDMY04EP9ED19P8Y8","status":"resolved","updated_at":"2026-02-06T17:52:12Z"},{"id":"01KGR5ADDEPD4NXV8KV6BC907H","body":"The impacted component has been identified. A fix is being deployed.","created_at":"2026-02-06T00:23:36Z","display_at":"2026-02-06T00:23:36Z","incident_id":"01KGR03STFDMY04EP9ED19P8Y8","status":"identified","updated_at":"2026-02-06T00:23:36Z"},{"id":"01KGR03STFCZ8EPHDP7H8H0GH9","body":"Redpanda is aware of and investigating a problem that may be impacting signing up for our Serverless clusters.","created_at":"2026-02-05T22:52:37Z","display_at":"2026-02-05T22:52:37Z","incident_id":"01KGR03STFDMY04EP9ED19P8Y8","status":"investigating","updated_at":"2026-02-05T22:52:37Z"}]},{"id":"01KBRHFXEQB9Q2D0VCS2ZVA9X7","name":"Currently new AWS clusters are unable to be created","status":"resolved","created_at":"2025-12-06T00:37:50Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-12-06T13:27:40Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01KBSXHGG8JR4RPKZEEFVWS522","body":"Issue has been resolved. AWS cluster creation is now working as expected.","created_at":"2025-12-06T13:27:40Z","display_at":"2025-12-06T13:27:40Z","incident_id":"01KBRHFXEQB9Q2D0VCS2ZVA9X7","status":"resolved","updated_at":"2025-12-06T13:27:50Z"},{"id":"01KBRHFXEQ3362GA00T4B9SGAT","body":"Currently new AWS clusters are unable to be created.  Existing clusters are unaffected.  The Redpanda team is investigating.","created_at":"2025-12-06T00:37:50Z","display_at":"2025-12-06T00:37:50Z","incident_id":"01KBRHFXEQB9Q2D0VCS2ZVA9X7","status":"investigating","updated_at":"2025-12-06T00:37:50Z"}]},{"id":"01K9SDSX9VDMSC3WD088SXF0EM","name":"GCP cluster creations issues in us-central1","status":"resolved","created_at":"2025-11-11T12:21:14Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-11-11T19:39:18Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K9T6W10GCJ9E566F4DJ5RHBB","body":"All GCP cluster creation issues have been resolved","created_at":"2025-11-11T19:39:18Z","display_at":"2025-11-11T19:39:18Z","incident_id":"01K9SDSX9VDMSC3WD088SXF0EM","status":"resolved","updated_at":"2025-11-11T19:39:18Z"},{"id":"01K9SDSX9VK6GW9YNRW9J17580","body":"Launching new GCP clusters in us-central1,us-east4 and europe-west4 is currently impacted by an ongoing upstream provider ongoing incident.\nAlready running clusters are unaffected by the incident and remain healthy.","created_at":"2025-11-11T12:21:14Z","display_at":"2025-11-11T12:21:14Z","incident_id":"01K9SDSX9VDMSC3WD088SXF0EM","status":"identified","updated_at":"2025-11-11T13:15:23Z"}]},{"id":"01K9JEDWGM059WNKEC6YTTN2HT","name":"Issues around creating new clusters","status":"resolved","created_at":"2025-11-08T19:17:28Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-11-08T21:34:46Z","impact":"major","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K9JP99PRC98XF8K9ZXPJ93Y9","body":"The issue with the external dependency has been resolved and cluster creation is no longer impacted.","created_at":"2025-11-08T21:34:46Z","display_at":"2025-11-08T21:34:46Z","incident_id":"01K9JEDWGM059WNKEC6YTTN2HT","status":"resolved","updated_at":"2025-11-08T21:34:46Z"},{"id":"01K9JG5CYMJ99ARX8QKGX35MSZ","body":"We have identified an issue with an external dependency that is affecting the creation of new clusters.\n\nThis should not affect any existing clusters or their operations.","created_at":"2025-11-08T19:47:47Z","display_at":"2025-11-08T19:47:47Z","incident_id":"01K9JEDWGM059WNKEC6YTTN2HT","status":"identified","updated_at":"2025-11-08T19:47:47Z"},{"id":"01K9JEDWGM1HG024BS7PG1P6YP","body":"We are investigating an issue with an external dependency that is affecting the creation of new clusters.\n\n ","created_at":"2025-11-08T19:17:28Z","display_at":"2025-11-08T19:17:28Z","incident_id":"01K9JEDWGM059WNKEC6YTTN2HT","status":"investigating","updated_at":"2025-11-08T19:17:28Z"}]},{"id":"01K8R9QV9C2FD094ZCHW9QP9PJ","name":"Redpanda is currently experiencing an issue where users may be unable to download OS packages from our package repository. This primarily impacts Debian/Ubuntu and RHEL users, and will limit them from doing deployments and upgrades, or adding new nodes to existing clusters.","status":"resolved","created_at":"2025-10-29T15:35:16Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-10-29T17:02:11Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K8REQ00ANSNH11JFPFQV0424","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2025-10-29T17:02:11Z","display_at":"2025-10-29T17:02:11Z","incident_id":"01K8R9QV9C2FD094ZCHW9QP9PJ","status":"resolved","updated_at":"2025-10-29T17:02:11Z"},{"id":"01K8RD7NP0AYMQVM29X64WM8ZZ","body":"We believe we've identified the issue and are working on a fix.","created_at":"2025-10-29T16:36:20Z","display_at":"2025-10-29T16:36:20Z","incident_id":"01K8R9QV9C2FD094ZCHW9QP9PJ","status":"identified","updated_at":"2025-10-29T16:36:20Z"},{"id":"01K8R9QV9CWZ3Y6CAFCB2A2NBQ","body":"Redpanda is currently experiencing an issue where users may be unable to download OS packages from our package repository. This primarily impacts Debian/Ubuntu and RHEL users, and will limit them from doing deployments and upgrades, or adding new nodes to existing clusters.","created_at":"2025-10-29T15:35:16Z","display_at":"2025-10-29T15:35:16Z","incident_id":"01K8R9QV9C2FD094ZCHW9QP9PJ","status":"investigating","updated_at":"2025-10-29T15:35:16Z"}]},{"id":"01K80FBYHHQXWNF16CXQQT0ZZW","name":"Limited functionality and degraded performance are affecting some Redpanda Cloud clusters on AWS US-EAST-1 due to an AWS ongoing outage.","status":"resolved","created_at":"2025-10-20T09:31:51Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-10-21T08:19:25Z","impact":"minor","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K82XM0XHCQB74BH91R4H02Y2","body":"Between 11:49 PM PDT on October 19 and 2:24 AM PDT on October 20, AWS experienced increased error rates and latencies for AWS Services in the US-EAST-1 Region. This has now resolved and service has been restored.","created_at":"2025-10-21T08:19:25Z","display_at":"2025-10-21T08:19:25Z","incident_id":"01K80FBYHHQXWNF16CXQQT0ZZW","status":"resolved","updated_at":"2025-10-21T08:19:25Z"},{"id":"01K80FBYHHYHDZZZNRTXPP83ST","body":"Amazon Web Services has reported **increased error rates and latencies impacting multiple services** in the region. We have applied initial mitigations and we are observing early signs of recovery for some impacted AWS Services.\n\n ","created_at":"2025-10-20T09:31:51Z","display_at":"2025-10-20T09:31:51Z","incident_id":"01K80FBYHHQXWNF16CXQQT0ZZW","status":"investigating","updated_at":"2025-10-20T09:31:51Z"}]},{"id":"01K1YPBJBDP6MHR2DE5FR8SENE","name":"cloud.redpanda.com not resolving for some users","status":"resolved","created_at":"2025-08-06T03:21:19Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-08-06T13:51:18Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K22JHJ80Q983CXJ0RNSHRWZQ","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2025-08-07T15:31:39Z","display_at":"2025-08-07T15:31:39Z","incident_id":"01K1YPBJBDP6MHR2DE5FR8SENE","status":"resolved","updated_at":"2025-08-07T15:31:39Z"},{"id":"01K208S7G4EN4X2A0WRR2R5AS5","body":"Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.\n\nCustomers may not be able to resolve subdomains of `redpanda.com`. This appears to be dependent on VPN usage and DNS resolution.","created_at":"2025-08-06T18:02:35Z","display_at":"2025-08-06T18:02:35Z","incident_id":"01K1YPBJBDP6MHR2DE5FR8SENE","status":"investigating","updated_at":"2025-08-06T18:02:35Z"},{"id":"01K1ZTD3SG4GJHVKC2E41ZRVN0","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2025-08-06T13:51:18Z","display_at":"2025-08-06T13:51:18Z","incident_id":"01K1YPBJBDP6MHR2DE5FR8SENE","status":"resolved","updated_at":"2025-08-06T13:51:18Z"},{"id":"01K1YR07NDMJJ0XCWYXWFZRQEH","body":"Redpanda has identified that some users are observing intermittent issues resolving cloud.redpanda.com. These issues do not impact running clusters.","created_at":"2025-08-06T03:50:05Z","display_at":"2025-08-06T03:50:05Z","incident_id":"01K1YPBJBDP6MHR2DE5FR8SENE","status":"monitoring","updated_at":"2025-08-06T03:50:05Z"},{"id":"01K1YPBJBDGAWWQQV2JPWCDDV0","body":"Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.","created_at":"2025-08-06T03:21:19Z","display_at":"2025-08-06T03:21:19Z","incident_id":"01K1YPBJBDP6MHR2DE5FR8SENE","status":"investigating","updated_at":"2025-08-06T03:21:19Z"}]},{"id":"01K1VGPGWDER8WTTTVC3KXQ3QK","name":"Customers Unable to View Clusters","status":"resolved","created_at":"2025-08-04T21:44:43Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-08-04T21:49:35Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K1VGZE8HQ7GAJV5XY6WBSKAT","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2025-08-04T21:49:35Z","display_at":"2025-08-04T21:49:35Z","incident_id":"01K1VGPGWDER8WTTTVC3KXQ3QK","status":"resolved","updated_at":"2025-08-04T21:49:35Z"},{"id":"01K1VGPGWD4MSWR9ZESA70HM27","body":"Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.","created_at":"2025-08-04T21:44:43Z","display_at":"2025-08-04T21:44:43Z","incident_id":"01K1VGPGWDER8WTTTVC3KXQ3QK","status":"investigating","updated_at":"2025-08-04T21:44:43Z"}]},{"id":"01K0QGSRWPS5WSKD35MA5RT7F3","name":"Cluster creation not available","status":"resolved","created_at":"2025-07-21T22:13:50Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-07-22T04:15:13Z","impact":"major","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01K0R5FFJNR1JZ33W3EKNC0ZHV","body":"The upstream dependency has stabilized, and full functionality of our control plane has been restored.\n\nCluster creation and certificate renewal operations are now working as expected.","created_at":"2025-07-22T04:15:13Z","display_at":"2025-07-22T04:15:13Z","incident_id":"01K0QGSRWPS5WSKD35MA5RT7F3","status":"resolved","updated_at":"2025-07-22T04:15:13Z"},{"id":"01K0QGSRWPFTARGAQ58P7R019D","body":"Redpanda has identified an issue that may be affecting our cloud customers. Due to a problem with a dependent service, some features of our control plane are currently impacted. At this time, users may experience the following limitations: \n\n1. Inability to create new clusters \n2. Inability to renew certificates \n\nExisting clusters remain fully operational.","created_at":"2025-07-21T22:13:50Z","display_at":"2025-07-21T22:13:50Z","incident_id":"01K0QGSRWPS5WSKD35MA5RT7F3","status":"identified","updated_at":"2025-07-21T22:13:50Z"}]},{"id":"01JXJQQF5XX24CZQ6072G29PMF","name":"GCP - Major Incident","status":"resolved","created_at":"2025-06-12T18:51:37Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-06-12T21:11:17Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01JXJZQ73BXMSKVNHZHBEH2TFS","body":"The underlying issues have been resolved by upstream providers. If you experience issues with any Redpanda services, please contact support right away.","created_at":"2025-06-12T21:11:17Z","display_at":"2025-06-12T21:11:17Z","incident_id":"01JXJQQF5XX24CZQ6072G29PMF","status":"resolved","updated_at":"2025-06-12T21:11:17Z"},{"id":"01JXJQQF5XJA0QH9N1F14HAZBS","body":"We were alerted a significant outage involving one of our cloud providers. Users experiencing this issue may encounter unforeseen and unexpected behaviors.\n\nEngineering is actively engaged and assessing the issue. We will provide updates accordingly.","created_at":"2025-06-12T18:51:37Z","display_at":"2025-06-12T18:51:37Z","incident_id":"01JXJQQF5XX24CZQ6072G29PMF","status":"investigating","updated_at":"2025-06-12T18:51:37Z"}]},{"id":"01JXDW7ZE7YHZZQD7HQAHBN6R1","name":"AWS Cloud Networking Issue","status":"resolved","created_at":"2025-06-10T21:34:20Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-06-11T21:19:49Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01JXGDT44XX57GYB40XNBRBHCJ","body":"Redpanda has updated cloud clusters to avoid a networking issue in the latest Ubuntu AMI image.","created_at":"2025-06-11T21:19:49Z","display_at":"2025-06-11T21:19:49Z","incident_id":"01JXDW7ZE7YHZZQD7HQAHBN6R1","status":"resolved","updated_at":"2025-06-11T21:19:49Z"},{"id":"01JXG2DY4WSW3KAAAM0ACD9VH5","body":"An update from one of our vendors has the potential to cause networking issues to Redpanda clusters in specific circumstances. A fix has been identified and is being rolled out to potentially affected clusters as a mitigating action.\n\nThere is no immediate impact to customer workloads.\n\nWe continue to monitor the situation and will provide updates as we have them","created_at":"2025-06-11T18:00:56Z","display_at":"2025-06-11T18:00:56Z","incident_id":"01JXDW7ZE7YHZZQD7HQAHBN6R1","status":"identified","updated_at":"2025-06-11T18:00:56Z"},{"id":"01JXDW7ZE7DVBTRP1Z220DSCRK","body":"AWS EKS is experiencing a networking issue due to a bug in the latest Ubuntu AMI image and are actively working on a resolution. Redpanda Cloud is engaged and we are working to mitigate as well.","created_at":"2025-06-10T21:34:20Z","display_at":"2025-06-10T21:32:00Z","incident_id":"01JXDW7ZE7YHZZQD7HQAHBN6R1","status":"investigating","updated_at":"2025-06-11T18:04:49Z"}]},{"id":"01JT3M4TR2122NGX1PERNBAM3Y","name":"Cluster Creation Not Available","status":"resolved","created_at":"2025-04-30T15:13:19Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-04-30T23:37:49Z","impact":"major","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01JT4H0M3JB8CSS5MCB2ZXKX7R","body":"All cluster creation operations are normal.","created_at":"2025-04-30T23:37:49Z","display_at":"2025-04-30T23:37:49Z","incident_id":"01JT3M4TR2122NGX1PERNBAM3Y","status":"resolved","updated_at":"2025-04-30T23:37:49Z"},{"id":"01JT3M4TR27P04CCM6T24ZZ0R3","body":"Redpanda has identified a problem that may be affecting our cloud customers. Due to an issue with a dependent service, some features of our control plane are affected.  Presently, users will: \n1.  Be unable to create new clusters. \n2.  Change configurations on existing clusters.  \n3.  Scheduled maintenance (upgrades, etc.) will not be performed.  \n\nExisting clusters will continue to operate.  \n","created_at":"2025-04-30T15:13:19Z","display_at":"2025-04-30T15:13:19Z","incident_id":"01JT3M4TR2122NGX1PERNBAM3Y","status":"monitoring","updated_at":"2025-04-30T15:13:19Z"}]},{"id":"01JQBR4KYYNS24YAMGNNQ1TARA","name":"Service Degradation for Redpanda Cloud Clusters in GCP asia-south1 region","status":"resolved","created_at":"2025-03-27T12:09:56Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-03-27T16:45:39Z","impact":"none","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01JQC7XF8M4BRKFF3EKVNCPQJH","body":"Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved.","created_at":"2025-03-27T16:45:39Z","display_at":"2025-03-27T16:45:39Z","incident_id":"01JQBR4KYYNS24YAMGNNQ1TARA","status":"resolved","updated_at":"2025-03-27T16:45:39Z"},{"id":"01JQBR4KYYJ13A3PBMGBVY0R38","body":"We are currently experiencing issues with creating and reconciling GCP clusters in the asia-south1 region (Mumbai). Due to a third-party outage affecting Google Cloud Platform's regional services, the following operations may be impacted:\n\n- Creating new clusters\n\n- Scaling existing clusters \n\n- Applying configuration changes\n\nOur engineering team is actively monitoring the situation and working with Google Cloud to restore full service functionality. Existing running clusters in the region should continue operating normally, but management operations may fail.\n\nWe recommend customers temporarily use alternative regions (such as asia-southeast1 or asia-east1) for new deployments until this issue is resolved.","created_at":"2025-03-27T12:09:56Z","display_at":"2025-03-27T12:09:56Z","incident_id":"01JQBR4KYYNS24YAMGNNQ1TARA","status":"identified","updated_at":"2025-03-27T12:09:56Z"}]},{"id":"01JPAVRSJ0A98V3HSWT1FD0AQM","name":"Account Creation Not Available","status":"resolved","created_at":"2025-03-14T17:38:27Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2025-03-14T18:44:06Z","impact":"major","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01JPAZH0WT1SPCBAMH39VRAKF4","body":"Account creation is now working as expected.","created_at":"2025-03-14T18:44:06Z","display_at":"2025-03-14T18:44:06Z","incident_id":"01JPAVRSJ0A98V3HSWT1FD0AQM","status":"resolved","updated_at":"2025-03-14T18:44:06Z"},{"id":"01JPAW108MGG7GFAGFHV7B2WYK","body":"Users cannot create new accounts for Redpanda Cloud.","created_at":"2025-03-14T17:42:56Z","display_at":"2025-03-14T17:42:56Z","incident_id":"01JPAVRSJ0A98V3HSWT1FD0AQM","status":"identified","updated_at":"2025-03-14T17:42:56Z"},{"id":"01JPAVRSJ0N4QDCME0BAEAHNYF","body":"Redpanda is aware of and investigating a problem that may be impacting users of our cloud platform.","created_at":"2025-03-14T17:38:27Z","display_at":"2025-03-14T17:38:27Z","incident_id":"01JPAVRSJ0A98V3HSWT1FD0AQM","status":"investigating","updated_at":"2025-03-14T17:38:27Z"}]},{"id":"01JEPNMWKQWZYZBFYXKDPKCGPJ","name":"We are experience some issues with customers unable to create clusters. No impact on existing clusters.","status":"resolved","created_at":"2024-12-09T21:36:46Z","updated_at":"2026-03-12T18:18:20Z","resolved_at":"2024-12-10T00:01:15Z","impact":"minor","page_id":"01GX94TP5KTRWGP92N5VJ6ENN6","incident_updates":[{"id":"01JEPXXEGWY3WDD39S7RW2YF2P","body":"Redpanda Cloud is fully operational.","created_at":"2024-12-10T00:01:15Z","display_at":"2024-12-10T00:01:15Z","incident_id":"01JEPNMWKQWZYZBFYXKDPKCGPJ","status":"resolved","updated_at":"2024-12-10T00:01:15Z"},{"id":"01JEPVACBHSQ6Y5QK1JGPRGJ2M","body":"Cloud is fully operational. We are monitoring the system's health.","created_at":"2024-12-09T23:15:53Z","display_at":"2024-12-09T23:15:53Z","incident_id":"01JEPNMWKQWZYZBFYXKDPKCGPJ","status":"monitoring","updated_at":"2024-12-09T23:15:53Z"},{"id":"01JEPQBK3KGX2ZQY6KX4P0NT9K","body":"We have mitigated the Cloud API access issue, and it has been restored.\n\nThe current impact is limited to creating new clusters in Redpanda Cloud when using AWS as the Cloud Provider.","created_at":"2024-12-09T22:06:38Z","display_at":"2024-12-09T22:06:38Z","incident_id":"01JEPNMWKQWZYZBFYXKDPKCGPJ","status":"monitoring","updated_at":"2024-12-09T22:57:41Z"},{"id":"01JEPNMWKQP4KSG7BNG3408KQB","body":"We are currently investigating an incident where customers cannot create new clusters.","created_at":"2024-12-09T21:36:46Z","display_at":"2024-12-09T21:36:46Z","incident_id":"01JEPNMWKQWZYZBFYXKDPKCGPJ","status":"investigating","updated_at":"2024-12-09T21:36:46Z"}]}]}